[xrecnet] Servicemax support Engineer at Remote

 Servicemax support Engineer

  Remote

 

 

 

Position Details
Remote ok(Y/N)	Yes
Project Duration	1 year
Job Title/Role	Servicemax support Engineer
Mandatory Skills	ServiceMax Development & Configuration
Client Interview Needed for Selection (yes / No)	No
Detailed JD (Pl share the Detailed Description, 1 liner JD will not work)	Job Description: ServiceMax Development & Configuration Incident (Ticket) Resolution Help team members for any issues or support Release Management Interact with end users for technical requirement gathering Execute change requests. Responsibilities: Customize ServiceMax to meet specific business requirements, and configure workflows, objects, and fields as needed. Ensure that customizations are compatible with the upgraded version. Integration Management: Manage and maintain integrations between ServiceMax and other systems, ensuring data flows smoothly and that any integration-related issues are addressed. User Training and Support: Provide training and support to end-users to help them adapt to the new version of ServiceMax. Address user inquiries and provide technical assistance. Documentation: Maintain detailed documentation of the upgrade process, configurations, customizations, and integrations. Create user guides and technical documentation for reference. Performance Optimization: Monitor the performance of the ServiceMax application post-upgrade and take proactive measures to optimize its performance. Security and Compliance: Ensure that security settings and compliance measures are up to date and aligned with industry standards and best practices. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in ServiceMax and technical support. Strong understanding of field service operations and processes. Proficiency in Salesforce platform  is a plus. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills to work effectively with cross-functional teams. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Detail-oriented and committed to delivering high-quality results.

 

Regards

Pavan

VDart Inc

Ph: (470) 251-2584 Ext:1866

Email: Pavankumar.s@vdartinc.com

Website: https://vdart.com

 

 

 

Confidentiality Notice

 

The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer.

 

 

--
You received this message because you are subscribed to the Google Groups "Xrecnet IT Recruiters Network - Corp to Corp IT Jobs & Hotlists" group.
To unsubscribe from this group and stop receiving emails from it, send an email to xrecnet+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/xrecnet/CAGf9M091B00a4XHufPQY7NFm8gyRKircm_HjzFRvbySxAABoNg%40mail.gmail.com.