Please share the profile @Robin@ibridgetechsoft.com
Hi,
Hope you are doing great, kindly find the job description and let me know your interest ASAP.
Job Title: ServiceNow Developer with HAN (Hardware asset management)
Location: Chicago, IL/Onsite
Job Description:
8+ years' experience developing on the ServiceNow Hardware Asset management.
ServiceNow Experience should include scripting, platform configuration, design, and deployment.
Configure and customize ServiceNow to support major incident management processes, ensuring that it aligns with the organization's needs.
Develop and optimize major incident management workflows within ServiceNow, including incident identification, notification, assignment, and resolution.
Design and implement automation solutions within ServiceNow to expedite major incident response and resolution, including automated communications and escalations.
Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to streamline major incident response processes and ensure alignment with business goals.
Analyze incident data to identify trends and opportunities for improvement, and implement changes to enhance the major incident management process.
Maintain comprehensive documentation of major incident processes, ServiceNow configurations, and incident response procedures.
Provide training and support to end-users and colleagues on major incident management processes within ServiceNow.
Thanks & Regards
Robin Taneja
Team Lead
iBridge Techsoft
465 Grant Logan DR, ST Johns, FL
32259 – USA
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