[xrecnet] Business Process Analyst (699618)/// Richmond, VA(Hybrid)

Business Process Analyst (699618)

Richmond, VA(Hybrid)

12 months

 

Local candidate strongly preferred

2 days/week in office required, NO exceptions

Interviews will be conducted via webcam or in person

 

Complete Description:

 

SCC seeks up to three (3) Business Process Analyst (BPA) contractors for the Health Benefit Exchange division (HBE). The BPAs will work with the SCC's HBE staff to develop and document policies, processes and procedures to support the implementation of a State Benefits Exchange (SBE), which will go live in time for open enrollment starting November 1, 2023. The overall program includes an implementation project led by an SCC project manager with a supplier (GetInsured) counterpart to implement a platform and customer assistance center (CAC) and collateral activities that may either intersect with or run parallel to the implementation project. Included in the collateral activities are the development of supporting policies, processes and procedures. These BPAs will work with various HBE staff to develop and document the policies, processes and procedures that HBE will need to support the operations of Virginia's SBE.

 

Responsibilities Include:

 

•         Working with HBE staff and GetInsured to identify all SBE-specific policies, processes and procedures necessary to support operations

•         Developing templates and other instructional materials

•         Developing a SharePoint repository for HBE processes and procedures along with the procedures for maintaining that repository

•         Developing an HBE Policy Manual (which may be in a SharePoint repository) along with procedures for maintaining the documentation

•         Leading HBE staff in the development of SBE-specific policies, processes and procedures; some processes and procedures may require handoffs to other state agencies (e.g., DSS, DMAS) and will require interaction with those agencies

         

Required / Desired skills:

         

Bachelor's degree in Information Technology, Business Info. Systems (or equivalent experience)

Significant experience as a business analyst working with technical and business resources

Significant experience leading and guiding business resources through the development of process and procedure documentation

Excellent verbal and written communication skills

Ability to work independently with minimal direction

Experience and proficiency with Microsoft Visio, SharePoint and Office applications

Experience working as a business process analyst in either the SCC or a Virginia state government agency in the Health and Human Resources Secretariat

Ability to present ideas in business-friendly and user-friendly language

Highly self-motivated and directed

Certification in Business Analysis (e.g., PBA, CBAP)

 

 

Regards,

 
Satya
Technical Recruiter

Key Business Solutions, Inc|| Office: 916 646 2080 Ext 216 || Fax: 916 646 2081 || Email: satya@keybusinessglobal.com || Website: www.key-soft.com || Yahoo IM/G Talk: satyakeysoft 

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