[xrecnet] Solutions Operations Lead /// Remote

Solutions Operations Lead

Remote

12 Months

 

Need 3 Professional references from different clients for submission

 

Roles and responsibilities:

 

Responsible for overall responsibility for 24/7 operations and technical support.

Maintain the solution at contracted Service Level Agreement (SLA) levels and provide SLA Reports.

Manage the development and approval of the Maintenance and Operations (M&O) Plan.

Manage processes and communications as defined in the M&O Plan.

Maintain adequate staffing levels to support the solution.

Ensures the overall integrity and security posture of the system as defined in the M&O Plan.

Perform other duties as required.

 

Mandatory Qualifications:

 

A minimum of five (5) years of experience managing the operational processes, such as help desk and training, of the proposed solution.

A minimum of three (3) years of experience to train and lead the client operations team in knowledge transfer and management of

A minimum of two (2) years of knowledge and experience with public health.

A minimum of five (5) years of experience of leading geographically distributed teams.

A minimum of three (3) years of experience managing IT operations for a large IT system valued at $5,000,000 or more. 

 

Regards,

 
Satya
Technical Recruiter

Key Business Solutions, Inc|| Office: 916 646 2080 Ext 216 || Fax: 916 646 2081 || Email: satya@keybusinessglobal.com || Website: www.key-soft.com || Yahoo IM/G Talk: satyakeysoft 

Notice: This email is not intended to be a solicitation.  Please accept our apologies and reply in the subject heading with REMOVE to be removed from our Mailing list. Thank You.

 

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