Dear Connections:
Greetings from Saibber !!!
Hope you are doing well,
Please find the below Job Description and please share resumes to Hrishikesh.d@saibber108.com
Job Title- Nexthink Engineer
Location- NYC, NY-This role is based in New York City (3 days/week in office commitment).
Contract longterm
RESPONSIBILITIES:
- Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience.
- Leverage Nexthink's digital experience data to develop a device health scoring system and identify candidates for PC refresh based on performance, age, failure trends, and user sentiment.
- Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching) based on predictive analytics.
- In alignment with CUSTOMER's roadmap, lead the analysis, configuration, and administration of the Nexthink platform
- Implement automation strategies to streamline operations and proactively address potential issues
- Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and software governance
- Provide technical guidance on best practices for monitoring and improving enterprise-wide digital productivity
- Translate data insights into actionable recommendations that drive efficiency and innovation
- Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions
- Provide hands-on training and support to operations and engineering staff as required
- Stay up to date on emerging technologies, IT service management trends, and industry best practices applying this knowledge to improve existing processes and implement new solutions
REQUIREMENTS:
- Bachelor's degree in Computer Science (or equivalent), or equivalent experience
- 6+ years in desktop / end user systems engineering and administration, preferably in a large enterprise setting (30,000+ endpoints)
- Comfortable with IT security and compliance best practices
- Nexthink Platform Experience – Proficiency in configuring, monitoring, and automating Nexthink for digital employee experience (DEX) optimization. (Microsoft Analytics, Riverbed Aternity, ControlUp One experience will also be considered)
- Scripting & Automation – Strong experience with Ansible, Bash, NQL, PowerShell, Python, or other automation tools to enhance workflows and system efficiency.
- IT Infrastructure & Endpoint Management – Deep understanding of system performance monitoring, security compliance, and cloud technologies (Azure, AWS).
- Incident Prevention & Troubleshooting – Ability to analyze data, identify patterns, and implement preventive solutions to minimize disruptions.
- Network & Security Awareness – Knowledge of enterprise security policies, endpoint protection, and IT compliance standards.
- Extensive familiarity with Intune, Autopilot, SCCM, Jamf, Active Directory, and M365.
- Able to communicate effectively with personnel at all levels and external vendors as necessary
- Has the interpersonal skills necessary to interact and work productively with the Operations, Infrastructure, Cybersecurity, Application, and Leadership teams
- Ability to work independently and as part of a team
Have a good day!
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