Hello Folks,
Greetings for the day!!!
Please find the below full-time position with one of our direct client and send me good profiles ASAP.
Position: Client Delivery Executive (CDE)
Location: Atlanta, GA
Duration: Full-time
Years of exp: 9 Years
Interview type: Telephonic & Skype
Responsibilities:
- As the Trusted Advisor, develop and maintain long-term relationships with stakeholders in your account portfolio.
- Working within an account team matrix lead the C-level stakeholders towards indentifying their Future IT vision.
- Establish and play a fundamental part in managing your customers Change Management/Governance/Centre of Excellence program(s).
- Partner with the customer to establish a transformational Business Roadmap/Blueprint to ensure achievement of program goals.
- Effectively network an account from the C-Level down, becoming the Trusted Advisor, in order to achieve successful execution of the Blueprint.
- Serve as a customer advocate in driving industry best practices and the evolution which is integral to the customer's success.
- Ensure that all customers derive maximum value from their investment in services.
- Identify expansion opportunities and collaborate with sales teams to ensure growth attainment and footprint increase
- Develop a comprehensive understanding of the customers' industry business challenges and objectives to appropriately map Salesforce.com features and associated business benefits to address their needs.
- Identify risks to the customer achieving their stated business goals and developing a risk mitigation plan.
- Deliver successful customers to the renewal cycle and, where necessary, support the renewals process to minimize customer attrition.
- Contribute thought leadership and best practice around business transformation.
Experience/Skills Required and Desired:
- Establish and maintain long term C-level Relationships.
- Technical knowledge of Salesforce.com products and how to best use and deploy.
- Commercial Acumen.
- Think Strategically and Innovate.
- Focus on Customer Success.
- Escalation Management.
- Experienced and mature decision-maker.
- Extensive relevant work experience with experience in a consulting firm preferred
- Deep experience across multiple industries including High Tech, Media/Communications and Financial Services
- Credible C-level Advisor/Coach
- Account portfolio planning and prioritization.
- Possess excellent verbal and written communication skills.
- Extensive relevant work experience in a management consulting firm preferred.
- Deep CRM experience.
- Proven effectiveness at leading and facilitating executive workshops.
- Proven experience in managing large, complex project implementations.
- Knowledge of business process automation.
- Excellent interpersonal skills and the confidence to be an honest advocate, willing to push back when needed.
- Willing to relocate.
Regards,
Raju
SunIT Tech Inc.,
D:(678)-881-9020
raju@sunittech.com
YIM&Gtalk:usastaffingprofessional
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