[xrecnet] Digital Chat/Messaging Experience Analyst - Location: Hybrid in Vienna, Virginia - 6 m+ ( Face to face )

Digital Chat/Messaging Experience Analyst
Location: Hybrid in Vienna, Virginia  
Duration: 6 months+

Must currently live near Vienna, In-Person interview

Chat/Messaging – Experience Analyst
• Assist Sr. Experience Analyst or Product Owners in gathering, analyzing, developing and creating user stories that capture the members and stakeholder's needs
• Collaborate with team members key partners, business units across the credit union, other product teams and regularly engage on the journey vision
• Facilitate Stakeholder sessions for requirement review, design review, and demos
• Use Live Person knowledge for potential solutioning and configuration
• Conduct and facilitate User Acceptance Testing by validating the definition of Done
• Proactively sizes business opportunities and potential improvements
• Perform other related duties as required

Top 3 Skill:
1. LivePerson experience- configuration resource
2. Agile Framework
3. Chat Channel

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Thanks,

Vardhan 

vardhang @ziontech.com

408 412 3410

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