Title: Business Systems and Analyst II - Test Governance & Coordination
Location: Rancho Cucamonga, CA (Hybrid)—Locals preferred
· Position Summary Within the IT Business Systems and Analysis Department , the Test Governance and Coordination Analyst position aids in the development of quality standards, audits, test Intake /planning process, and user acceptance test coordination.
· This role serves as a liaison and analyst between IT and business units and ensures the technical solution user acceptance testing process, from test case development through to release approval and post-production validation, is coordinated, tracked, updated, and reported out as scheduled for successful project delivery.
· Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions.
· Provides guidance to others on testing process and solution understanding.
POSITION MAJOR FUNCTIONS
Duties and Responsibilities: This section is an outline of functions performed on a regular basis, how the position functions within IEHP, and who the tasks are exchanged with. (4,000-character limit)
1. Participate and lead the development of user acceptance testing (UAT) quality standards, educating teams on testing quality standards, and conducting governance checks.
2. Responsible for auditing the UAT activities and ensuring UAT delivery
3. Plays lead role in UAT Test Coordination across several business teams on multiple projects simultaneously including product implementations, enhancements, upgrades, releases, and change requests (CR).
4. Collaborate with varying technical and business roles including: Project Managers, Business Process Engineers, Quality Engineers, Developers, Security Engineers, Business Systems Analysts, Vendors/Business teams as part of Test Governance
5. Participate in Test Intake/planning and Test Estimations
6. Contribute to the UAT test strategy/test plan (task list & owner, testing scope, test data needs, test environments, configuration needs, locations/logistics, etc.)
7. Contribute to the UAT Kickoff (status, reporting, DevOps access/training, application training, etc.)
8. Contribute to the daily planning and execution of UAT test scripts
9. Perform Functional Testing activities on various applications as needed
10. Assist in the development and implementation of metrics and maintenance of Visual Management Tools.
11. Participate in daily UAT standups and report status updates
12. Participate in scheduled calls with extended project team members2EX494_IT.116_Analyst II - Test Governance Coordination_12.17.2023
13. Build and manage UAT test scripts in DevOps (own structure, load test scripts, and manage test scripts)
14. Gather Test results from various Business teams as part of UAT testing and upload test results back to Test management tools (Azure Dev Ops)
15. Manage UAT defects - verify the execution of test plans, manage and report on defects
16. Contribute to data set for UAT test script execution (define Test datasets between the various business teams for End-to-End test coverages)
17. Assist in the development and maintenance of policies and procedures and job aides related to job functions, procedures, and technical guidelines.
18. Coordinate and prepare documentation for internal/external audits
19. Train and provide guidance to other Analysts in the team as needed
Experience Requirements
· Three (3) years in IT Quality Assurance.
· Prior experience in utilizing Test Management Tools.
· Prior Experience in coordinating UAT testing with business teams.
· Experience successfully managing business relationships with stakeholders required.
· Experience Health Plan Operations and Government Programs preferred.
· Experience in healthcare is desirable.
Skills :
· Bachelor's degree in Public or Business Administration, Health Care, Computer
Science, Mathematics, or Accounting or related field from an accredited institution required.
· Knowledge of Managed Care systems and client/server applications - Preferred.
· Understanding of SDLC life cycle and QE methodologies.
· Principles and methods of systems analysis for data processing - Required.
· Principles of sound testing methodologies – Required
· Knowledge of Test Management and Reporting Tools- Required
· Knowledge in Test Planning and Estimates- Required
· Sound research techniques - Preferred
· Knowledge of health plan business operations - Preferred.
· Project management understanding and skills - Preferred.
Thanks & regards
Madhu Kumar
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