Experience / Requirements
• Bachelor's degree in Computer Science, Information Systems, or other related field or equivalent work experience
• Typically has 7+ years of IT work experience, with a minimum of 5 years of experience developing and implementing complex IT solutions for Supply chain and Merchandising systems.
• In-depth experience in scripting/coding languages (any)
• Strong experience with Oracle RMS, ReSA and Merchandising Planning.
• High level technical understanding across broad ranges of technology including Microsoft Operating Systems, Microsoft applications, printing systems, IT security, networking, Active Directory and Group Policies
• Very strong verbal and written communication skills.
• Ability to prioritize and execute in a fast-paced team environment
• Participate and lead customer meetings regarding technical discussions
• Responsible for the identification, prioritization, and resolution of the most complex reported issues
• Be responsive to customer needs which requires working outside of normal business hours or on-call rotation
• Excellent customer service skills
• Organizational and leadership skills
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