[xrecnet] Urgent need for IT Support Analyst @ Multiple Locations

Note: Please share me your consultant updated resume to hari.p@itechus.net

 

Hi,

 

Hope you are doing well,

Please find the below requirement and if you are comfortable and interested, please share me your updated resume with contact details ASAP. Thanks

 

Position: Sr. IT Support Analyst

Location: Multiple Locations

Duration: 12 Months Contract

No. of Positions: 8

 

Required Skills:

IT Support Analyst - End User Computing, Security and Compliance - Windows workstation administration

 

Job Description:

The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. ... Ultimately, a good IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.

 

Requirements

•    Ensure the end point devices comply with standards on all appropriate patches
and updates.
•    Research vulnerabilities and determine impact on the computing environment
•    Work with other Data Center Infrastructure teams to address critical tasks
•    Problem resolution and technology request fulfillment
•    Review and maintain proper software inventory technical documentation
•    Update install scripts and review logic for automated processes
•    Maintains Appropriate Procedure Documentation.
•    Performs all other duties as assigned by Management.
•    Work directly with end users and supervisor to resolve specific problems identified.
•    Discretion required in processing and communication of private information.
•    Determine the root cause of problems through analysis and problem-solving activities.
•    Responds to issues from all organizational levels.  
•    Communicate problem with resolution status to customers, vendors, or management

 

Mandatory Skills:

·         Windows workstation administration

 

Desired Skills

·         Windows workstation administration

·         Powershell scripting experience

·         Familiar with vulnerability scanning tools

·         Customer service

·         IT Security skills

·         Documentation skills

·         Ability to work independently and as part of a team

·         Troubleshooting and problem analysis

·         Written and verbal communication skills

 

Thanks & Regards

Hari Prasad

Sr. Technical Recruiter

hari.p@itechus.net

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