Greetings from Uniqsoft INC!!!
Please share resumes to me at srikanth@uniqsoftinc.com
We have "ServiceNow Consultant" Open positions at "Remote" – Long Term Contract.
Job Title: ServiceNow Consultant
Location: Remote
Position type: Long Term Contract
Job Description:
Familiar with Incident resolution processes, Incident Management Tools
Exposure in Telecom IT - Activation, Provisioning, Billing, etc.,
Able to analyse incidents, identify required steps to resolve incidents and update respective incident management tools with appropriate resolutions
Able to capture, document the incident resolution process and document upkeep
Familiar with incident management calls, incident resolution KPIs and contribute to bettering incident resolution processes, steps
able to identify frequently occurring incidents and work towards identifying the root cause
collaborate with leads and onshore teams in gathering required knowledge to resolve new category of incidents
skills required: Knowledge of APIs, database queries and tools such as Postman/SOAPUI, SQL Developer, etc.,
Skills Matrix:
Total IT EXP: Years
Total US EXP: Years
ServiceNow Consultant: Years
Thanks and Have A Wonderful Day,
Srikanth
(Technical Recruiter)
Uniqsoft INC, |4025 Tiber Falls Dr, Ellicott City, MD 21043 |
Direct: 443-636-2517
FAX: 443-288-4584| Email: srikanth@uniqsoftinc.com | www.uniqsoftinc.com
Hangout: srikanthrecruiter1103@gmail.com
Linkedin: linkedin.com/in/srikanthkasha
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