[xrecnet] 120877: Business Analyst W/ Network & Telecommunications Services /// Lansing, MI

120877: Business Analyst W/ Network & Telecommunications Services

Lansing, MI

12 Months

 

Hybrid: Candidates MUST be local or relocate at their own expense from acceptance with no delays. Will need to be onsite starting day 1 for hybrid work schedule. NO REMOTE ONLY OPTION. 

 

Top Skills & Years of Experience:

 

- Bachelor's Degree required

- Communication Skills

- Customer Service Skills

- Organizational Skills

- Knowledge of Telecommunication

 

Short Description:

 

Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick-off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments. 

 

Complete Description:

 

➢ Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business

processes and determine best process and IT solution integration.

➢ Ability to obtain and report business and technical requirements

➢ Facilitate review sessions to discuss projects

➢ Excellent customer and communication service skills

➢ Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing

➢ Disseminate information effectively to all technical teams, customers, and technical managers

➢ Understand a large (enterprise) and complex network environment

 

Skills, Experience and Education:

 

Bachelor's Degree, Required

Organization and Prioritization skills are Mandatory

Communication and Interpersonal skills are Mandatory

Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required

Minimum 1-3 years experience with Clarity is Preferred

Minimum 3-5 years experience with Microsoft Project and Excel is Required

Minimum 2-3 years experience with DevOPs is Preferred

Minimum 3-5 years experience with Remedy is Required

 

Regards,

 
Satya
Technical Recruiter

Key Business Solutions, Inc|| Office: 916 646 2080 Ext 216 || Fax: 916 646 2081 || Email: satya@keybusinessglobal.com || Website: www.key-soft.com || Yahoo IM/G Talk: satyakeysoft 

Notice: This email is not intended to be a solicitation.  Please accept our apologies and reply in the subject heading with REMOVE to be removed from our Mailing list. Thank You.

 

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