Dear Candidate,
We have an urgent opening for and I have sent you a job description please go through it and let me know if you are comfortable with it and also send me
Job Title | Enterprise Applications Business Analyst |
Duration | 6+ months |
Location | Sacramento, California |
Job Description | URGENT – EXCLUSIVE BACKFILL REQUIREMENT need:- GC/ USC :-$50/hrc2c *** Candidate must be willing to relocate after Covid. I will be choosing candidates that have longevity, lots of healthcare and required skills. Must have recent HEALTHCARE experience. Key Sills Needed: - Experience in academic institutions or large integrated healthcare environment.
- Experience with ITSM and ITIL
- Experience with Service Now
- Experience with customer service with both tier I and II support
- Identity Access Management
JOB Description: Requirements: - Hands-on experience in eliciting and documenting business and system requirements (including requirements for system interfaces)
- Strong communication skills
- Exceptional written skills, adept at taking notes and minutes at fast-paced, complex business and technical meetings
- Excellent verbal skills to handle tier II operational and customer support and resolution
- Experience in gathering, analyzing, and documenting data, business process flows, system flows, and leading/coordinating end users.
- Experience documenting business process changes and procedures
- Experience with process improvement methodologies
- Hands-in experience providing front end technical support to users of technology products or services.
- Experience with system interface creation SDLC.
- Experience with developing and running SIT and UAT
- Ability to collaborate and coordinate activities with internal and external IT staff, Project Managers, and vendors to understand and document technical requirements and tasks.
- Experience working with a wide variety of technical and non-technical staff at all levels.
- Experience with vendor solution assessments and implementations.
- Proficient in Microsoft Office Suite, including Visio and SharePoint.
Preferred Experience: - Experience in academic institutions or large integrated healthcare environment.
- Experience with complex system implementations/ solutions.
- Experience with an Identity and Access Management solution
- Experience with ITSM and ITIL
- Experience with Service Now
- Experience with customer service with both tier I and II support
- Experience with both waterfall and agile projects
- Experience developing training and/or marketing materials
Responsibilities: - Will work as a team member and independently on assigned deliverables.
- Elicit and document business and system requirements.
- Document current and future state workflows, business and system processes, and changes
- Lead/facilitate meetings with IT staff, end users/stakeholders, and vendors. Document meeting minutes, follow up tasks, issues, and key decisions.
- Perform research and analysis tasks as assigned by the Project Manager.
- Identify barriers and risks and resolve as needed.
- Provide documentation and training to transfer knowledge to the operational support unit.
- Provide tier II operational customer support and resolution for identity management systems
- Gather and document new processes, policies, and standards
- Perform analysis/evaluation to implement process improvements
- Design, develop and implement testing plans
- Develop training and organization change management materials
|
Rohit Bhasin |Lead Recruiter | Apetan Consulting LLC |
Phone: 201-620-9700 * 121/Hangout:- rohit.apton@gmail.com
Mailing Address: 72 Van Reipen Avenue pmb# 255, Jersey City, NJ 07306
Corp. Office: 15 Union Avenue, office # 6, Rutherford, New Jersey 07070
Web link: www.apetan.com
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