Position: Ui Path Consultant or RPA Support Analyst
Location: Remote
Duration: 6 Months to 12 Months Contract
Description:
RPA Support Analyst with a strong technical background to support the RPA support and monitoring of UiPath robots in production.
Job functions:
· Provide Level 1 & Level 2 support for UiPath application in production.
· Co-ordinate with RPA developers for Level 3 support.
· Provide monitoring and maintenance of UiPath application and platform in production.
· Provide 24x7 technical support for business operations by proactive overseeing, researching and resolving production issues in RPA platform.
· Analyze system monitoring data, and make the corrections/enhancements to the RPA solution.
· Support with transitioning of new bots into production support by following SOP's.
· Work on performance optimization and maintenance by following operational procedures for RPA.
· Contribute to continuous improvement initiatives for Bot performance in production.
Qualification:
· 2+ years of experience in software development and support experience
· 1+ years of hands-on experience in designing/developing /supporting UiPath RPA suite
· 1+ years' experience with leading a Support and monitoring team
· Python & .net experience is preferred
· IBM BPM experience and ITIL certification is a plus
· Excellent analytical ability to trouble shoot issues in Production environment.
· Willingness to adapt to and self-learn new technologies and deliver on them.
· Excellent verbal and written communication skills with ability to clearly articulate status of requests and issues both with IT and business partners.
· Bachelor degree in Computer Science, Information Systems, related technical degree, or equivalent industry experience
Thanks and Regards,
Sharada Ayyala
Ph: Main: 1 216 769 8753,1 216 755 7055,
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