[xrecnet] HOT JOB: BUSINESS ANALYST / Location : LEXINGTON, Kentucky / Rate:$32/hr/C2C

****Candidate required to have experience with: Crystal Reports and Visual Basic or do not submit. 

POSITION SUMMARY: 
The Sr. Business Reporting Analyst will serve as a key interface to the NA Operations Manager who is responsible for the accuracy of invoices to customers and revenue generation for Lexmark Global Services. This positions principal responsibility is the development of Lexmark Global Services metrics and quality reports. The Sr. Business Reporting Analyst will also be responsible for analyzing, defining, designing and implementing improvements in existing reporting processes, tools and procedures that result in increased automation, data accuracy, data analysis and timeliness of information. 

DUTIES AND RESPONSIBILITIES: 
Develop a thorough knowledge of the reporting tools and procedures 
Develop a professional knowledge of Lexmark solutions and services business 
Develop and generate from various data sources standard monthly operations and executive level reports for Lexmark Global Services requirements 
Analyze and provide business insight on customer data to help drive better business decisions and presenting options for the resolution of issues 
Proactively identifies issues and develop recommendations to resolve and to improve 
Manage with IT and other functional areas, projects to drive improvements in the Global Services reporting processes including but not limited to: 
o process documentation, requirements and business case development 
o project plan development and management 
o production support readiness documentation 
o communication and training of key stakeholders 
Develop and maintain key performance indicators on reporting quality and delivery timeliness; Provide monthly reporting on SLA performance to management 
QUALIFICATIONS: 
Excellent Project Management, analytical, problem solving and process management skills in addition to technical aptitude 
Excellent communications, change leadership and customer service skills 
Education: MBA/Bachelors in Business Management Information Systems and/or equivalent experience 
Crystal Report Development and Maintenance 
Crystal Reports (especially BOXI 3.1 and BOXI 4.0) 
SQL 
Relational Databases (especially large enterprise databases) 
Siebel experience desired. 
Microsoft Access Application support and development 
Advanced Access skills 
Relational Databases 
SQL 
Visual Basic for Applications (VBA). 
Scheduled Reporting 
Advanced Excel knowledge (macros, pivot tables, etc.)

Thanks!

 

Regards,

Nizamath Ali

 

Vertex Consulting Inc.

 935 N. Plum Grove Rd, STE # D | Schaumburg, IL-60173

Office: 847-270-7930 | Fax: 847-770-4848

Nizamath@vertexg.com| www.vertexg.com

 

 Yahoo IM     : nizamath_vertex@yahoo.com

 

Certified  WBE / MBE

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