Position: Sr CRM Business Analyst
Location: Foster City; CA
Duration: 6 Months
Rate: DOE All on C2C
Job Description:
Create Business Requirements and Functional Requirements documents, gaining approval/sign-off of stakeholders and management
Work with IT to translate Business Requirements into Technical documentation
Develop understanding of existing data models and familiarity with modeling (OLTP and Dimensional) concepts and database structures
Data-mining and profiling using variety of methods, including multi-step SQL, using complex aggregations and staging tables, Business Objects reporting layer, and other commercial, analytical tools (e.g. SAS)
Experience creating reports using commercial reporting applications such as Business Objects, Crystal Reports, Cognos or Microstrategy Create KPIs, dashboards, and other analytics for presentation and review to senior management
Required Knowledge / Skills:
Lists out the job skills that must be met to perform the position (i.e. Managing subordinates; Knowledge specifications
Advanced skills with programming and data mining in SQL, SAS and SPSS
Thorough understanding and ability to apply statistical models and predictive alogorithms
Expertise in customer segmentation, valuation, predictive modeling, and regression
Exceptional quantitative analytical and problem solving skills
Must have outstanding attention to detail, strong project management skills, and organizational skills
Must be able to synthesize disparate data to mine and communicate not only data but insights
Excellent written skills and ability to present a story using data
Ability to work collaboratively with internal and stakeholders to identify needs and deliver analysis and reporting to meet these needs
Must have strong listening and communication skills
Must have ability to maintain strict confidentiality with privileged information, work well with others and handle a high-pressure environment
Make good, timely decisions in relatively fast-paced situations
Exceptional data analysis in Excel including ability to write macros
Excellent skills with use of various business intelligence tools including Business Objects, SQL, and Micro Strategy
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