Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP
Please have the below requirement and send me your consultant resumes ASAP
Please reply at dennis.hall@panzersolutions.com
Position : Test Lead
Location : Fort Lauderdale,FL
Duration : 3-6 month contract
Position : Test Lead
Location : Fort Lauderdale,FL
Duration : 3-6 month contract
Interview Time: Wednesday .
Must-haves
3+ years in a Test Lead role
5+ years experience in a testing environment
Experience with IVR (Interactive Voice Response) Note: **IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition**
Experience with CTI (computer telephony integration) ex: Avaya, Siebel, etc.
Experience with SalesForce.Com or any other CRM system
3+ years in a Test Lead role
5+ years experience in a testing environment
Experience with IVR (Interactive Voice Response) Note: **IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition**
Experience with CTI (computer telephony integration) ex: Avaya, Siebel, etc.
Experience with SalesForce.Com or any other CRM system
Plusses
SalesForce.Com
SalesForce.Com
Role
Our client is seeking a Test Lead to work on inbound call routing projects within a Call Center environment. Our client is integrating the telephone systems with the CRM system to automate and streamline the process by which sales people handle inbound calls. The customers phone number will be associated with all their information in salesforce so that when they call in, the customer record will be displayed and the salespeople can respond more efficiently.
Our client is seeking a Test Lead to work on inbound call routing projects within a Call Center environment. Our client is integrating the telephone systems with the CRM system to automate and streamline the process by which sales people handle inbound calls. The customers phone number will be associated with all their information in salesforce so that when they call in, the customer record will be displayed and the salespeople can respond more efficiently.
Responsibilities will include analyzing the requirements and developing the testing artifacts such as test plan, approach, estimates, test cases, test scripts. The candidate will also be responsible for leading the internal test execution, UAT; reporting the testing status; and supporting the successful go-live activities .
______________________________________
Thanks
Dennis Hall | Technical Recruiter
Panzer Solutions LLC
dennis.hall@panzersolutions.com
Direct: 203-652-1454
-- Thanks
Dennis Hall | Technical Recruiter
Panzer Solutions LLC
dennis.hall@panzersolutions.com
Direct: 203-652-1454
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